Returns & Refunds policy

At QFA Backdrops, we strive to provide our customers with the best service and transparency regarding our returns and refunds policy. Due to the custom nature of our products, please review the following terms carefully:

Store Credit and Replacements

  • We offer store credit or replacement options for orders. Unfortunately, we are unable to provide refunds for any items purchased from QFA Backdrops.

Color Variations

  • Please note that we do not offer color-matching services.

  • The colors of our products may vary slightly from material to material and may not exactly match what you see on your screen.

Order Cancellation

  • Once a proof has been sent and approved, the order cannot be canceled or refunded.

  • If you wish to cancel your order before approval, we can accommodate your request.

Customer Support

We value your trust and satisfaction. If you have any questions or concerns about our policy, please feel free to contact our customer support team. Our team will be more than happy to assist you.

Contact Us

For questions or assistance regarding our Returns and Refunds Policy, please contact us: